Need help?
Frequently Asked Questions
Our shoes are designed to fit true to Australian sizing. If you're between sizes or unsure which size is right for you, we recommend referring to our Size Guide. If you still need assistance, our team is always happy to help.
Yes. We understand finding the perfect fit is important. Eligible items can be exchanged or returned in accordance with our Returns Policy.
Orders are typically dispatched within 1–3 business days. Once your order has shipped, you'll receive a confirmation email with tracking details. Delivery timeframes vary depending on your location and shipping method selected at checkout.
Once your order has been dispatched, you'll receive a shipping confirmation email containing your tracking information.
To help extend the life of your shoes, store them in a cool, dry place away from direct sunlight and clean them gently with a soft cloth after wear.
Some of our signature styles may be restocked, while others are produced in limited runs.
At this stage, Aedela is available exclusively online through our website.
Our team is here to help. If you can't find what you're looking for, please get in touch via admin@aedela.com, and we'll get back to you within 1–2 business days.


