Common Enquiries
Shipping & Delivery
Australia
All Aedela orders placed through our Shopify store are processed within 1–3 business days.
You will receive an automated Shopify confirmation email after placing your order, followed by a shipping notification with tracking details once your order has shipped.
Orders placed on weekends or public holidays are processed the next business day.
- Standard Shipping rate is $9.95 Express Shipping rate is $12.95
- Estimated delivery times displayed at checkout are provided directly by our carriers.
- Standard domestic delivery: 3–7 business days.
Expedited and international shipping options may be available depending on your region.
Tracking information is sent to the email address used at checkout.
You can also check your order status at any time via the Shopify order link in your confirmation email.
Once your order has been shipped, carrier delays are outside of Aedela’s control.
If your package shows no tracking update for 10+ days, contact us at admin@aedela.com and we will help file a claim with the carrier.
Aedela is not responsible for orders shipped to incorrectly entered addresses.
Please double-check your details before completing checkout.
Rest Of The World
Delivery times vary by country.
Customers are responsible for any customs duties, VAT, import taxes, or associated fees.


